Towards a Data Governance Model for Enhanced Data Quality Management: A study of Public Sector Organizations in Guyana

Abstract

Public sector organisations in Guyana recognise the need to handle and manage sensitive data properly. Proper data governance is the solution. Identifying the factors that would influence the design of data governance models helps to ensure the creation of a solid model and data quality management. This study accumulated factors from the literature and presented them to IT professionals in Guyana. The Contingency Model served as a base for the identified factors to work together to create a company-specific model for data quality management. Thematic analysis was employed to analyse nine (9) interview transcriptions from medium to high-level personnel across different public sector organisations in Guyana. The factors identified were refined to the Guyanese context. Culture emerged as an indigenous factor in this study. This research resulted in an emergent model that can now be used to design data governance models for public sector organisations in Guyana