Online Service Booking Platform with Payment Integration
DOI:
https://doi.org/10.59461/ijitra.v2i2.54Keywords:
service quality, payment integration, online service booking, home services, customer satisfaction, customer loyalty.Abstract
This research work provides the design and development of an online service booking platform with payment integration. The platform is designed to enable users to book and pay for services such as plumbing and electrical services online from the comfort of their own homes. The system uses HTML, CSS, and PHP to create an intuitive user interface, as well as a secure payment gateway for online transactions. The platform is designed to provide better user experience and the system is designed for both mobile and desktop devices. The study concludes by providing a set of recommendations for future development of the platform, and discusses the potential benefits and challenges of online service booking platforms.
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Copyright (c) 2023 International Journal of Information Technology, Research and Applications
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